Privacy Policy – Villa Natali Podaca

This Privacy Policy explains how Villa Natali collects, uses and protects personal data when you use our website, contact us or send a booking inquiry.

1. Data Controller

The data controller is Villa Natali, Andrije Kačića Miošića 3, 21335 Podaca, Croatia.

Contact e-mail: info@villa-natali.com
Phone: +385 92 165 3013

2. What Personal Data We Collect

Depending on how you use the website, we may collect:

• name and surname
• e-mail address
• phone number
• message content sent through the contact or booking form
• reservation details such as arrival and departure dates, apartment selection and number of guests
• technical and statistical data collected via analytics tools

3. Purpose of Data Processing

Your data is processed for the following purposes:

• responding to inquiries
• processing booking requests and reservations
• communication before arrival and during your stay
• fulfilling legal obligations related to guest registration
• improving website performance, security and user experience

4. Legal Basis for Processing

We process personal data on the basis of:

• your consent when you submit a form
• taking steps prior to entering into a reservation agreement
• compliance with legal obligations
• legitimate interest in improving and securing the website

5. Analytics and Cookies

This website uses Google Analytics and related tools to better understand website traffic, improve performance and optimise the user experience.

These tools may collect information such as your browser type, device type, general location, visited pages and time spent on the website.

6. Data Sharing

Your personal data is not sold or shared with unauthorised third parties.

Data may be shared only when necessary with:

• technical service providers involved in website hosting or e-mail delivery
• analytics providers
• competent authorities when required by law

7. Data Retention

We keep personal data only for as long as necessary to fulfil the purpose for which it was collected, to manage reservations, and to comply with legal and accounting obligations.

8. Your Rights

Under applicable data protection law, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of data where legally possible
• restrict processing in certain situations
• object to certain types of processing
• withdraw consent where processing is based on consent

To exercise your rights, contact us at info@villa-natali.com.

9. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss or disclosure.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy when necessary. Any changes will be published on this page.

12. Contact

If you have any questions regarding privacy or data processing, please contact us.